Support & Troubleshooting
INDEX
| 1 | .... | About your Challenge Disc |
| 2 | .... | System Requirements |
| 3 | .... | How to Install |
| 4 | .... | Usage |
| 5 | .... | How to Uninstall |
| 6 | .... | Troubleshooting |
| 7 | .... | Version History |
1. ABOUT YOUR CHALLENGE DISC
If you train with your Challenge Disc on a regular basis, you will achieve many benefits. COORDI, that is the software's name and also the name of your virtual trainer, will support you in doing so!
Makes you more effective in sports and at work
Well-coordinated muscles move more precisely, helping to avoid unnecessary energy expenditure. As a result, you can improve and subsequently implement strength, endurance, mobility and speed in a better way. Body Teamwork® also increases performance in sports such as: running, golf, Nordic Walking, hiking, ball sports, cross-country and downhill skiing and well as in fitness training.
Strengthens your back and keeps your joints healthy
Deep-set muscles, not affected by traditional modes of training are strengthened, helping to protect the spine. Your posture will improve. Body Teamwork® also strengthens those small muscles which surround and protect the joints. This prevents strains and eventual joint problems. Improved reaction/response-time to occasional awkward movements reduces the risk of sports injuries and the risk of falling in old age.
Ensures more concentration and creativity
Body Teamwork® makes you more relaxed, more creative and increases your concentration. This can be greatly beneficial to your work or study habits. Just insert the MFT Disc for short breaks at the office or in the library. You don´t even need to change your clothes!
2. SYSTEM REQUIREMENTS
COORDI, the software driving the Challenge Disc, runs on all recent PCs and Mac computers. The following table lists the minimal system requirements in detail:
| Microsoft Windows | Mac OS X | |
|---|---|---|
| Operating System | Windows 7 (all variants), Windows Vista (all variants), Windows XP SP2 and SP3, Windows Server 2008, Windows Server 2003 |
Mac OS X 10.6 (Snow Leopard), Mac OS X 10.5 (Leopard), Mac OS X 10.4.11 (Tiger) |
| Processor | Intel Pentium III 1GHz, recommended: Pentium 4 2GHz (or faster) |
Intel Core Duo 1.83GHz (or faster) PowerPC G5 1 GHz (or faster) |
| Memory | 512 MB recommended: 1 GB |
|
| additionally | an unused USB port a CD-ROM or DVD-drive for the software installation |
|
3. HOW TO INSTALL
Windows
In Windows software installation will start automatically after you have inserted the installation CD-ROM. Therefore you just have to follow the instructions of the installation program. At start you will be asked to select a language. This language is only used during the installation process, COORDI itself will always be multilingual.
You can also choose to install COORDI manually by starting "coordiSetup_<x>.exe" from the main directory of the installation CD-ROM. (<x> denotes the version number)
Mac OS X
In Mac OS X you just need to open the supplied .dmg-image and drag the application "Coordi" into the "Application" folder.
4. USAGE
COORDI is structured into four sections:
| 1. Warm-up | Here you can warm-up before you start your training. At the same time you can get acquainted with the features and the advantages of the Challenge Disc. |
|---|---|
| 2. Self-Check | Before you start training you are asked to do a self-check. After 30 seconds you know the training level which is best suited for you to begin with. |
| 3. Training | During the training you are controlling a green ball. You have to try not to leave the area marked in red by correct balancing of the Challenge Disc. This sound easier as it actually is... You can select from five different levels of difficulty. |
| 4. Games | Here you can select from six different Games. After you completed a game you will be asked to track your results and enter them into a high-score list (the same applies for training mode, too). |
In the main menu, click on i (small "i", for "information") to inform yourself about the training effects you can achieve with your Challenge Disc.
Besides you can select a language. COORDI speaks many languages - at the moment 10 different languages are at your disposal to choose from! At program start, the operating system's default user language will be chosen.
To end the software press the <ESC> key.
5. HOW TO UNINSTALL
Windows
Navigate to the program menu "Coordi" at the Windows start menu and click on "Uninstall".
Mac OS X
Remove the program "Coordi" from the "Application" folder.
6. TROUBLESHOOTING
Windows
>> The software hangs after the calibration bar appears.
>> Nothing happens - there is just a green bar and the word "starting..." on the screen.
error causes / proposed solutions
| (1) | Windows opens a dialog box, asking if it should block the program. It's important that you answer "NO" to this question! |
|---|---|
| (2) | A firewall or a virus scanner is blocking the connection to the driver of the Coordination Disc. It must be ensured that local TCP/IP network connections (more specifically: connections to port 54321) can be established. Check your operating system's security settings as well as the settings of your virus scanner if this is the case. |
| (3) | The sensor's hardware is defective. Please contact your vendor. |
>> After program start the screen goes blank.
>> The screen stays white or gray.
error causes / proposed solutions
This is a known but rare problem affecting Adobe Flash programs in full screen mode. COORDI is partly developed in Flash and is therefore unfortunately affected by this issue, too.
This issue happens due to an incompatibility of Flash with Window's graphics card driver. If you run across this problem with COORDI, you will encounter the very same behavior with other Flash-based programs, too. You could try to watch a YouTube-video and send it to full screen, for instance.
| (1) | Update your graphics card driver. Try running a Windows Update. Maybe there is a newer version for your graphics card driver available, that solves this issue. |
|---|---|
| (2) | Update your Adobe Flash Player at http://get.adobe.com/flashplayer |
| (3) | You can fix the problem by turning off graphics hardware acceleration for Adobe Flash:
|
| (4) | As a last resort you can choose to start COORDI in a normal window. Therefore full screen mode will not be used any more and the problem with the graphics card doesn't occur.
|
Mac OS X
Until now no problems are reported.
7. VERSION HISTORY
Click here to view the program's version history.